Goulburn Toyota Testimonials

31/12/2011

The experience of buying a car from this dealership has been excellent. We dealt with the Manager and three or four other staff, and every person was excellent in their role and very helpful to us.

Mrs M Petteit

31/12/2011

Duncan provided me with full details and breakdowns of the pro's and con's of vehicles I was interested in.

Mr E Kerrison

14/12/2011

Duncan was very friendly and welcoming. He was also very helpful in explaining so pricing/financial questions we had. Michael was very attentive and Natalie (finance) was very friendly & professional as was Sarah.

Mr & Mrs Anderson

8/12/2011

great service i then sent my son there for jis first car and he was really satiafied with the service and car too

Mr. D Powell

6/12/2011

Great communication as to when my vehicle would be ready all work was done as they said it would and then I was let known that my vehicle was ready and all the service details were explained thoroughly - all over it was a great experience. I wales away with great confidence knowing my car was in good hands

Mr. G Tyson

19/11/2011

took time out to be interested in us, always greeted us by name and with offer of coffee or tea. Not arrogant like city dealers were. We are fussy customers and like to take our time to make up our mind, Adam was mindful of this and his manner was much more helpful than our experience with city dealerships.

Ms R A Preston

19/11/2011

Sales and business / financial people were great.

Mr M Van Den Huevel

24/10/2011

would go back again

Mrs C Thornhill

06/10/11

The dealership was extremely knowledgeable, polite, efficient and very helpful. The staff are a credit to their employer. Follow up service was efficient, we were made to feel special and had their full attention. The vehicle was purchased for our teenage son and he was made to feel very special and important.

Mrs J M Gittoes

06/10/11

The salesman (Adam) was very knowledgeable, helpful, but did not pressure me into a sale. Overall a great buying experience!

Ms N Boswell

18/08/2011

nothing was a problem. easiest and most enjoyable car purchase ive ever had.

Mr M Shepherdson

22/08/2011

Great experience would recommend to all. Love my new toyota and so do the grandchildren

Mr C Barnes

16/08/2011

Personalised service which was fast, efficient, prompt and polite. Phone calls returned immediately, our needs were met regarding timing of delivery, all staff in the office were friendly, polite and very efficient.

Mr W D Hallam

11/08/2011

The people at Goulburn Toyota were outstanding with meeting my personal requirements, I could not of asked for a better dealership and will be going to Goulburn Toyota for further car purchases and car maintanence. Natalie and Adam deserve a pay rise. Outstanding service. Definitly went above and beyond.

Ms N Skinner

27/07/2011

great team of people to deal with.

Solid Consructions

20/06/2011

Very happy with all the staff I had to deal with at Goulburn Toyota! All exhibited a professional and friendly manner! The whole experience was pleasant, they conducted their duties without appearing pushy. They made me feel comfortable unlike other dealerships....

Mrs Adrienne Heckenberg

10/06/2011

We were keen to deal locally if Goulburn Toyota were competively priced and they exceeded our expectations on price, service and friendliness. They made the whole experience of buying a new car easy and we are so glad we purchased the RAV 4 Cruiser from Goulburn.

Mr Brett Picker

06/05/2011

The team at Goulburn Toyota really know the meaning of good old fashioned customer service. It was a breath of fresh air dealing with the team and I will not go anywhere else to buy a car. I will continue to highly recommend the dealership to anyone looking to buy a Toyota.

Anne Reid Property Management Pty Ltd

22/04/2011

The whole experience was a good one, all the staff were amazingly helpful and informative which helped me in my decision.

Ms S Schirk

28/04/2011

The salesperson went above and beyond in explaining and demonstrating the features the vehicle. I would definitely buy another vehicle off them. The dealer principal was really, really nice and went out of his way to make sure he knew who I was which was really impressive. The whole team was extremely helpful.

Ms E Radford

1/04/2011

I was impressed with the fact the young man went over even the most obvious of things in the car. He didn't make me feel like a "stupid women". He was very courteous as was the salesman. I thought both men were great.

Mrs T McDonald

21/03/2011

I was attended to promply and made to feel important and that it was an exciting occasion to be picking up my new car (which to me it was) A salesperson went completly over the car with me showing how everything worked and answered all my questions expertly.

Mrs N McDermott

28/03/2011

In my life I have previously purchased 11 new vehicles, and have never before experienced a Salesperson who showed genuine interest in ensuring that my needs were met.

Mr I Lee

11/03/2011

He was always available around my work priorities. His sales techniquies were of the highest quality. He made sure that my family felt part of the buying process. Very polite with out appearing to be false.

Mr S Roy

21/03/2011

Information was given freely and honestly in helping me to decide which car to buy and why. There was no pressure involved and it was no trouble at all to keep the dealership open for me to go for a test drive close to closing time. I was also given the salespersons phone number where he was contactable after hours.

Mrs N McDermott

18/03/2011

I appreciate the willingness of the service people to ensure I have my vehicle back as soon as possible as I don't live in the town where my car is serviced and I am impressed by the follow up phone call. It convinces me that I make the right choice in going back to the purchase point for services.

R J McCarthy And Co

14/03/2011

prompt. car ready when they told me it would be. Service of the car was good. Easy to use.

Mr. A Small

7/02/2011

Adam went above and beyond to make sure we got the car we wanted and at fantastic price. Compared to other toyota dealers we had spoken to, it was nice to deal with someone who wasn't lying to us, and putting the hard sell on us as well!

Ms J Baker

6/12/2010

Driving the car from Goulbourn to Canberra for delivery.

Mr M Nicholls

25/11/2010

He kept in constant touch with me. He took time to understand my needs. He got me my price incl extras.

Military History Tours Australia Pty Ltd

8/11/2010

Just the general attitude and friendliness of the whole process. Nothing was ever a problem and duncan was always available or called back immediately if I had any questions. This was honestly the best experience I have ever had buying anything.

Barton And Barton

23/07/2010

All questions were answered easily, hospitality was always available and there was just a no hassle deal.

Mrs C Alma

24/07/2010

We were able to test the towing capability of the test drive the vehicle. Duncan even went to the trouble of putting a car seat in for our 4 year old. All of which was done at our house. His attitude and aptitude was second to none.

Mr A Gersbach

22/07/2010

He was very friendly and helpful and treated me like a person. This was not what I experienced at another Toyota Dealership

Ms M Luscombe

19/10/2010

did everything that was asked. called me before doing any extra work. Friendly and helpful

Mr. J Neely

3/10/2010

In was done in a Timely manner, and i was dropped to my work and car dropped back when complete

Ms. T Denniss

24/08/2010

We experienced some difficulty with the previous service advisor regarding his failure to order a part for our Kluger. Brendon Gordon,who is new to Goulburn Toyota took over our problem and went out of his way to ensure our vehicle was attended to without further delay. His professional manner was much appreciated.

Mrandmrs T And G Thornton

11/05/2010

I wasn't treated like a dumb woman who wouldn't understand what they were talking about. They provided a detailed description of the service they performed.

Mrs. C Monaghan

21/05/2010

Gary the service manager gave us expert advice on running our Camry correctly, the best part was that he did not rush through this advice, he took the time to explain things to us and told us things that we did not know about correct tyre pressure. We feel that he is a great asset to Goulburn Toyota.

Mrandmrs G And C Hughes

3/07/2010

Jeremy did his best to source additions to the vehicle that I required that were outside the Toyota range. He matched the quotes given by other Toyota dealers in the area and also gave me the trade in value that I requested for my existing vehicle. He constantly kept me updated on what was happening, and ensured that my vehicle was ready prior to the expiry of my existing vehicle lease/rego/insurance.

Mrs K Sands

12/05/2010

Jeremy was very helpful, did not pressure meand was ovrall the most respectful car sales person I have ever experienced in over 50 years

Mr M Harding